Factors Influencing Users' Access to Government Information through Social Media

  • Xie Lina
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  • Department of Information Management, PKU, Beijing 100871

Received date: 2015-08-21

  Revised date: 2015-09-20

  Online published: 2015-10-05

Abstract

[Purpose/significance] Social-mediated e-government has been a core component of e-government. In order to promote the application of social-mediated e-government, we need to understand the factors affecting users to obtain government information through social media. [Method/process] This paper reviewed and summarized the current domestic and international e-government user acceptance/adoption model under the new media environment. The review was carried out in terms of definition, basic theory and its application, research methods, and influencing factors. [Method/process] In order to provide reference for relevant researchers, this paper divides these factors into five aspects, the technical, organizational, environmental, individual level and the level of task.

Cite this article

Xie Lina . Factors Influencing Users' Access to Government Information through Social Media[J]. Library and Information Service, 2015 , 59(19) : 113 -121 . DOI: 10.13266/j.issn.0252-3116.2015.19.015

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