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Research on User Demands of Mobile Libraries in the Perspective of User Experience: Based on the Method of System Dynamics
Received date: 2015-01-27
Revised date: 2015-03-05
Online published: 2015-03-20
[Purpose/significance] This paper deeply analyzed the users' experience demands in the process of using mobile libraries,explored the main factors that influence user demands, and put forward some suggestions to optimize the design of mobile libraries in order to meet users' demands as far as possible.[Method/process] According to the hierarchy of user experience demands, and combining with the characteristics of mobile library services,we analyzed users' diverse demands in the perspective of user experience, and used system dynamics method to analyze and visualize the factors that influence user demands, the mutual relations between them, and their dynamic changing process.[Result/conclusion] We put forward some suggestions to improve the quality of mobile libraries service in four aspects, including sensory experience design, information design, interactive design and emotional design.
Key words： mobile library; user demand; user experience; system dynamics
Li Yujia , Zhang Xiangxian , Zhang Keyong . Research on User Demands of Mobile Libraries in the Perspective of User Experience: Based on the Method of System Dynamics[J]. Library and Information Service, 2015 , 59(6) : 90 -96,119 . DOI: 10.13266/j.issn.0252-3116.2015.06.014
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