The reference service, as one of the most important business for all public libraries, has been paid great attention by the librarians. Reference service policies of the national library have a powerful demonstration effect, and are often followed as examples by the regional libraries. This paper takes the British Library, the Library of Congress and the National Library of Australia for examples, comparatively analyzes that the national library how to define the service objects and scopes. It also makes an analysis on the reference services and characteristics of readers' information needs in Chinese libraries and gives some suggestions.
Zhang Weiliang
,
Chen Qi
. Comparative Research on Reference Service Policies of the British Library, the Library of Congress and the National Library of Australia[J]. Library and Information Service, 2013
, 57(24)
: 51
-55
.
DOI: 10.7536/j.issn.0252-3116.2013.24.007
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