The Embedded Reference Service:Characteristics, Models and Perspectives

  • Li ling
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  • National Science Library, Chinese Academy of Sciences, Beijing 100190

Received date: 2013-10-10

  Revised date: 2013-11-05

  Online published: 2013-11-20

Abstract

Embedded reference service is the consulting service which is embedded in the users' research information environment and their information using process. This paper introduces the concept of embedded reference service, analyzes its innovation and development characteristics in terms of service concept, service mechanism, service content and service model, and summarizes the diverse service models and embedding method of embedded reference service. Finally, it points out the problems of embedded reference service, providing an outlook of the future of the intelligence consulting, user process-driven consulting and cloud computing environments in the embedded reference service.

Cite this article

Li ling . The Embedded Reference Service:Characteristics, Models and Perspectives[J]. Library and Information Service, 2013 , 57(22) : 18 -22 . DOI: 10.7536/j.issn.0252-3116.2013.22.003

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