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Evolving Library Reference Services: A Hong Kong Perspective
Received date: 2013-03-12
Revised date: 2013-05-20
Online published: 2013-06-20
Several recent studies have demonstrated that usage,and in particular undergraduate student usage, of academic libraries is in serious and rapid global decline. Loans are decreasing. Use of journals and books (print and electronic) are on the decline. Use of the library for study, homework or leisure reading is also down. Perhaps the largest and most dramatic decline lies in the area of seeking assistance from librarians-what we commonly refer to as reference. Embedded in this decline are a number of factors including alternative forms of information access as well as the (mis) perception of what a librarian does and is capable of doing. To what extent are these trends also visible in an Asian context, in particular multicultural and multilingual Hong Kong? The need for detailed, investigative and region specific studies into current attitudes and behaviors of academic library users is essential to enable a best fit approach to provide reference services in a digital age.
Key words： reference service; information literacy; academic libraries; trends; Hong Kong
Peter E. Sidorko . Evolving Library Reference Services: A Hong Kong Perspective[J]. Library and Information Service, 2013 , 57(12) : 5 -9 . DOI: 10.7536/j.issn.0252-3116.2013.12.001
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