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Investigation of Users’ Experience and Usability Design in Tsinghua Mobile Library
Received date: 2012-12-17
Revised date: 2013-02-05
Online published: 2013-02-20
Firstly, this paper briefly introduces the theories of users’ experience and usability, and clarifies the methodology and subjects of user experience investigation in this program. It proposes usability design scheme from three aspects of display mechanisms for webpage information, guiding mechanisms for user behavior, and preventive and corrective mechanisms for user error behavior, in order to improve the level of user experience when using Tsinghua mobile library. Combining with the investigation results, it analyses users’ satisfaction degree towards these schemes and tests the necessity to carry them out. Finally, it presents usability design principles of the mobile library website on the basis of the experience summarized from the design and investigation processes and research achievements in the mobile applications at home and abroad.
Key words： users’ experience; users’ experience survey; usability; mobile library
Wang Qian , Zhang Chengyu . Investigation of Users’ Experience and Usability Design in Tsinghua Mobile Library[J]. Library and Information Service, 2013 , 57(04) : 25 -31 . DOI: 10.7536/j.issn.0252-3116.2013.04.005
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