A Survey and Analysis on Online Bookstore Service Quality Based on the Consumer Satisfaction Degree

Li Fenglin Huang Yan

Library and Information Service ›› 2010, Vol. 54 ›› Issue (12) : 141-144.

PDF(471 KB)
Library and Information Service
PDF(471 KB)
Library and Information Service ›› 2010, Vol. 54 ›› Issue (12) : 141-144.

A Survey and Analysis on Online Bookstore Service Quality Based on the Consumer Satisfaction Degree

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{{article.zuoZheEn_L}}. {{article.title_en}}[J]. {{journal.qiKanMingCheng_EN}}, 2010, 54(12): 141-144

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