从SERVQUAL模式谈图书馆员的职业素质

从SERVQUAL模式谈图书馆员的职业素质

Library and Information Service ›› 2005, Vol. 49 ›› Issue (S1) : 96-98,112.

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Library and Information Service ›› 2005, Vol. 49 ›› Issue (S1) : 96-98,112.

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