On Necessity of the Integration of CRM and KM

Ye Caihong, Dong Xinping

Library and Information Service ›› 2005, Vol. 49 ›› Issue (7) : 41-44.

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PDF(4656 KB)
Library and Information Service ›› 2005, Vol. 49 ›› Issue (7) : 41-44.

On Necessity of the Integration of CRM and KM

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{{article.zuoZheEn_L}}. {{article.title_en}}[J]. {{journal.qiKanMingCheng_EN}}, 2005, 49(7): 41-44

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