On Necessity of the Integration of CRM and KM

On Necessity of the Integration of CRM and KM

Ye Caihong, Dong Xinping

Library and Information Service ›› 2005, Vol. 49 ›› Issue (7) : 41-44.

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Library and Information Service ›› 2005, Vol. 49 ›› Issue (7) : 41-44.

On Necessity of the Integration of CRM and KM

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{{article.zuoZheEn_L}}. {{article.title_en}}[J]. {{journal.qiKanMingCheng_EN}}, 2005, 49(7): 41-44

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