Achieving ISO 9000 Certificaiton-An Effective Way to Ensure the Service Quality of Libraries

Guo Dehua

Library and Information Service ›› 2004, Vol. 48 ›› Issue (6) : 92-94,101.

PDF(4855 KB)
Library and Information Service
PDF(4855 KB)
Library and Information Service ›› 2004, Vol. 48 ›› Issue (6) : 92-94,101.

Achieving ISO 9000 Certificaiton-An Effective Way to Ensure the Service Quality of Libraries

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{{article.zuoZheEn_L}}. {{article.title_en}}[J]. {{journal.qiKanMingCheng_EN}}, 2004, 48(6): 92-94,101

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