图书情报工作

图书情报工作 >

2015 , Vol. 59 >Issue 4: 114 - 121

DOI: https://doi.org/10.13266/j.issn.0252-3116.2015.04.017

知识组织

高校图书馆OPAC中的分面搜索对用户体验的影响——基于不同任务的对比实验分析

  • 姜婷婷 ,
  • 范水香 ,
  • 王昊
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  • 武汉大学信息管理学院 武汉 430072
姜婷婷(ORCID:0000-0002-5310-2073),信息管理科学系副教授,E-mail:tij@whu.edu.cn;范水香(ORCID:0000-0002-8164-5964),硕士研究生;王昊,本科生。

收稿日期: 2015-01-22

  修回日期: 2015-02-05

  网络出版日期: 2015-02-20

基金资助

本文系国家自然科学基金青年项目"用户探寻式搜索策略分析及系统构建研究"(项目编号:71203163)和教育部人文社会科学研究青年基金项目"社会性标签系统中用户信息搜寻行为研究"(项目编号:12YJC870011)研究成果之一。

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Impact of Faceted Search in Academic Library OPAC on the User Experience: Based on the Comparison of the Experimental Analysis

  • Jiang Tingting ,
  • Fan Shuixiang ,
  • Wang Hao
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  • School of Information Management, Wuhan University, Wuhan 430072

Received date: 2015-01-22

  Revised date: 2015-02-05

  Online published: 2015-02-20

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摘要

[目的/意义] 研究高校图书馆OPAC中引入分面搜索技术给用户带来怎样的搜索体验。[方法/过程] 主要通过对用户在两种界面下(传统列表界面和基于列表与分面的界面)进行两种搜索任务(已知任务和探寻式任务)时所表现出的行为和喜好进行实验与观察,从搜索时间、搜索结果准确度、用户评价3方面对比分析搜索界面、搜索任务对用户搜索体验的影响。[结果/结论] 通过研究发现:相对于传统列表界面,受试者在使用基于列表与分面的界面时,搜索用时更短、用户评价更高。

关键词： 高校图书馆; Web OPAC; 分面搜索; 用户体验; 探寻式搜索

本文引用格式

姜婷婷 , 范水香 , 王昊 . 高校图书馆OPAC中的分面搜索对用户体验的影响——基于不同任务的对比实验分析[J]. 图书情报工作, 2015 , 59(4) : 114 -121 . DOI: 10.13266/j.issn.0252-3116.2015.04.017

Abstract

[Purpose/significance] This study seeks to understand the differences between traditional library interface and facet-based interface and how they affect the search experience of users.[Method/process] In this study, 40 participants were asked to search for resources using both interfaces. Their search time and accuracy were measured across two types of search tasks (known and exploratory). After completing the search tasks, they were asked a series of questions about their experiences. The data were analyzed in order to identify strengths and weaknesses in both search interfaces.[Result/conclusion] The results of this study show that search time for the face-based search interfaces was shorter and participants preferred the faced search interface over the traditional search interface.

Key words： academic library; Web OPAC; faceted search; user experience; exploratory search

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